One of my supervisors (and friend) at the office wants me to stop using the word change when talking about modifying procedures. He’s well intentioned. People see the word and roll their eyes or sigh in frustration at the status quo being updated once again.
It’s not really a concern for me, I can use a thesaurus and find other useful creative words that mean the same thing as the dreaded word… but I don’t think it’ll make a difference. People are fearful of the concept of things being done different and of challenging themselves more than they are the use of a word in a communication. (more…)
