I was reading a post on LinkedIn this morning about a manager that requires his team to wear business attire – even if they’re traveling on a domestic flight. The idea behind this “you never know who you’ll run into and you’re representing the company” makes sense I guess. They say something similar in AA – “you could be the only example of recovery that person will see” so act as if.
For years though I’ve heard the old adage “never judge a book by its cover” – you have no idea what the story is inside the jacket and you might find, by turning a few pages, you rather enjoy the trip down into the looking glass. (more…)